- Mendeley: v.14 wouldn’t install the MS Word plug-in, but the most recent update fixed the problem. The plug-in installs and functions fine.
Troubleshooting: Make sure most recent version of Mendeley is installed.
- Endnote: No changes in how the plugin installs or functions. Everything looks good.
- Refworks: Surprised to see the newest download called “Proquest for Word” instead of “Write and Cite” but hey! It works fine with Office 365.
Troubleshooting: Uninstall Write and Cite and reinstall most updated version of Proquest for Word.
- Zotero: We needed to uninstall and reinstall the plugin several times before it showed up in Word, but eventually it did and seemed to work fine.
Troubleshooting: Try restarting Word, restarting Zotero, and/or reinstalling the plugin.